Writing

3 Ways to Quickly Produce Content

Once upon a time where there was series of Federal Express television ads where the “star” talked at such a rapid rate it was funny, but it made a point: things had to be delivered immediately. Writing can be the…
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So You Want to Make Better Online Videos

Some folks think that to make a video, you must have a thoughtful blend of writing, producing, and directing skills you’d find only in Hollywood. I can relate. When I was asked to make a book trailer video for my…
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The Biggest Lie in Warning Labels

Has this happened to you? You’re assigned to write about a product or procedure that, done wrong, could result in someone being killed…and your experts refuse the see the danger. Creating the documentation becomes even more of a challenge. It…
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Why Can Editorial Services Be So Expensive?

So, why are editorial services so expensive? There are several reasons for this. 1. They clarify your message. Your company has much to say, and about a number of topics, such as: Who are your customers? What sets your company…
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Answering the “So What” Question

Once upon a time, as a young reporter at a small-town newspaper about 150 miles away from here, I happened upon what I thought was a story that would, to use the cliché, “blow this town wide open.” My would-be…
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How to Improve Your Business Letters

A friend of mine complained to me recently about a letter he received from a colleague. Apparently, the colleague’s note was much too long and was unclear about what the desired action was, much less the desired result. I could…
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The Awful Truth about Documentation Plans

“In preparing for battle, I have found that plans are useless,” President Dwight D. Eisenhower once said, “But planning is indispensable.” Planning is also indispensable when it comes to writing projects, though the plans themselves can and will change, often…
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